*We will happily accept any clean, unworn, unwashed, unused swimsuit that was sold ONLY at REGULAR PRICE in order to be exchanged.

*Merchandise MUST BE in its original package with the original liners, hangtags still attached.

*BLUE MOVES DOES NOT OFFER store credit or refunds.  ONLY an exchange for any item that follows previous rules.

*The customer is totally responsible for all shipping charges.  Shipping charges ARE NON REFUNDABLE.  Package most be insured.

*If the customer received an incorrect order or faulty garment, shipping charges will be refunded (standard shipping only).  

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INSTRUCTIONS:

1. Email bluemovesswimwear@gmail.com within 7 days you received ordered merchandise briefly explaining reason of exchange.

2. If Administration accepts, we will email an authorization code & an EXCHANGE FORM.

3. Complete EXCHANGE FORM & print to include in your package (this is mandatory).

4. Safely pack, ship…make sure to insure package & add tracking #..

5. Once Blue Moves receives your package, it will be inspected to ensure it follows all requirements.

6. You will be contacted to pay re-ship charge via Venmo, ATH Móvil or Paypal.​

7. Please allow us 1-7 business days to send your exchanged item(s).

    

NON-QUALIFYING RETURNS:

Returns that show ANY type of wear, damage, scents, or alterations WILL NOT BE ACCEPTED and will be sent back to the customer at their expense.

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LOST & DAMAGED RETURNS:

We are not responsible for lost/damaged returns nor packages.  We strongly recommend you have an appropriate method of tracking your exchange.  We are not responsible for lost or misdirected exchanges.

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FALSE CLAIMS:

Any falsely filed claim to us regarding a “damaged” piece that upon receipt is not in fact damaged will be subjected to a $8.95 reshipping fee payable before it can be returned.

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